Satellite Tv Europe
HOME | FAQ | Contact | FreeSat| | Links to Related sites | Sitemap|
07756 482 669
 
Website key , faq & terms of business
 
your country click on your countrys flag to see what channels are available
package 1 click to find price or to order a package of equipment and channels for your country Package 1 has a fixed position single dish
    Packages 1a 1b 1c are all the same price so to click to see prices or to order.
Package 2 Package France 2 has a fixed twin dish so can pick up tv channels from 2 satellites . OR is a package with a larger dish 1.2m eg Czech2 Click to see prices or to order
Package 3 Special fixed position dish capable of receiving 3 (standard installation) satellite positions & can be extended to 10 satellite positions Click to see prices or to order
Package 4 Top of the range - motorised satellite system Click to see prices or to order
  this is the screen logo of one of the channels you will have in your package )
Encrypted channels

This channel on a pink background is encrypted and requires a decoder ( viaccess etc ) and subscription card like BIS etc

Our Manhattan receivers come with a Multicrypt card decoder built in which can read genuine viaccess, irdeto cryptoworks and conax cards

Payments

All payments strictly CASH following installation

We will no longer be accepting cheques for payment after 29th May 2010

Direct Bank transfer only by prior agreement in advance of the date of installation

specific channels or satellites ring 07756 482 669 or email info@satellitetveurope.co.uk with your query. Please note we obviously cannot be responsible for changes introduced by the many European and Arabic broadcasters. If you are ordering to receive a particular channel you must check either with us by email or phone or on the LyngSat website that our info on that channel is still current
time to install all packages one & two are from stock usually next day installation depending on area. Typically installation takes 4 or 5 hours please allow at least this time.
Where can we install We install in a very wide area , but we are happy to quote for other bordering areas
insurance for installation

our installers are fully qualified and insured to work on your premises

* SOMEONE MUST BE PRESENT AT ALL TIMES OUR ENGINEER WILL NOT WORK ON YOUR PREMISES UNATTENDED

maintenancecontracts we will be pleased to quote for maintenance on all our installations
Can I use a sky box

the simple answer is NO. Digital TV comes in such a variety of formats that the sky receiver is just not versatile enough. It will only store an extra 50 channels, it will only process two symbol rates so the number of extra channels it can receive is very small. It will also lose the settings for these new channels if it is neccesary to reset any sky channels. It cannot drive a DiSeqC autoswitch to select another LNB for multi satellite use. It will not power a motor unit. It does not have a CI slot for a CAM . It does not have any embedded encryption decoders like Viaccess, Irdeto or Conax. We will not undertake to install Sky or any other set top box with our standard packages

I already have Sky do I have to have 2 dishes

On most installation using our 'Package 3' the new dish can incorporate the sky satellite, with a separate cable to the sky box, so you may only need one dish. You would need to check this - just ring or email with your requirements. However planning regs have recently been modified allowing 2 dishes to be installed without planning permission. ( see planning permission )

Planning permission Houses and buildings up to 15 metres high

Unless your house (or the building in which you live) is in a designated area, you do not need to apply for planning permission to install an antenna on your property, as long as:

* there will be no more than two antennas on the property overall. (These may be on the front or back of the building, on the roof, attached to the chimney, or in the garden);
* if you are installing a single antenna, it is not more than 100 centimetres in any linear dimension (2) (not including any projecting feed element (3), reinforcing rim, mounting and brackets);
* if you are installing two antennas, one is not more than 100.

to see the whole government regulation documents go to http://www.planningportal.gov.uk/england/genpub/en/1115313846628.html

Site survey

The ideal situation is if your house has a south facing wall , this is more critical if you need to receive more than one satellite or with a motorised dish.

PLEASE NOTE WE DO NOT INSTALL OUR DISHES ON THE CHIMNEY

To save travelling to sites and being unable to install, use our 'Free Online Survey' using Online maps and some satellite software we will be able to confirm ( or not ) that you will be able to receive the channels you want and recommend where the dish will be mounted. This is usually done by email as it involves pictures from Google or Bing Maps

Privacy policy All the email addresses used in communication are kept, but not given or sold to any third party. We do not spam. We may use them to contact you about updates on current products such as channel lists or changes in frequency since installation. We may email you about new services we have to offer. At present we do not email on a regular basis.
Travel Charge

All installation work undertaken outside the main area will be charged extra

This consists of an addition charge for petrol and for the extra travelling time. Please ask for a quote before ordering.

Under Guarantee Work For travelling outside the main area, any calls made under guarantee will also carry the charge for petrol

 

Cant find what you want? try the index

 

Satellite Tv Europe

Home Page

Questions? just email me or tel 07756 482 669

info@satellitetveurope.co.uk

Web Design by Andrew copyright © Satellite tv Europe